SMMGUV Terms & Conditions

1. General Provisions

Every order placed through SMMGUV implies the automatic acceptance of the following terms of service.

SMMGUV reserves the right to modify these terms without prior notice. It is the user’s responsibility to check for the latest updates before placing an order.

The panel must only be used in accordance with the Terms of Service of Instagram, Facebook, Twitter (X), YouTube, and other supported social media platforms.

SMMGUV only provides services aimed at increasing social media visibility. Real engagement or organic growth is not guaranteed.

2. Order Rules

Duplicate Orders
It is not possible to place two orders for the same profile simultaneously (e.g., 2 likes, 2 followers, etc.).
If a new order is placed for the same link before the previous one is completed, the system will use the same starting number. This causes overlapping orders, incomplete delivery, and your balance may be lost.
Wait for the first order to finish before placing another.

If there is an active order from SMMGUV or another provider for the same link, any new order will begin only after the ongoing order is completed.

Private Profiles
Orders placed while a profile is private may be marked as “Completed” by the system.
No service will be delivered and no refund will be issued for these orders. Do not make your profile private until the order is completed. If you do, your order will not be processed and your balance may be lost.

Deleted Links
If your account or post is deleted, your order will be automatically marked as completed, and no refund will be issued.

Partially Completed or Canceled Orders
If an order is only partially completed or canceled, the unused balance will be refunded to your account immediately.

Starting Count
The account you place an order for must have at least 1 follower, view, like, etc. If not, the order will not start.

Bot Follower Services
No guarantee is provided for bot services. Followers may drop quickly.
By placing an order, the user acknowledges and accepts this risk.

Delivery Times
SMMGUV does not guarantee exact delivery times.
Times indicated in the service descriptions are only estimates.
Delays may occur due to social media algorithms. This is not a valid reason for a refund.

Account and Information Changes
After placing an order, do not change your username, link, or profile information.
Making your account private or placing an order from another panel for the same link may cause issues, and no refund will be issued.

3. Prohibited Accounts

SMMGUV strictly prohibits providing services to the following types of accounts. If detected, orders will be canceled, balances may be frozen, and accounts may be banned:

  • Fake and Identity Fraud Accounts
    Profiles impersonating other individuals or organizations.
    Accounts with unverifiable ownership or copied content.
    Profiles created with fake names, photos, or information.
  • Hacked / Stolen Accounts
    Accounts under the control of someone other than the owner.
    Profiles used without the owner’s consent.
    Stolen, hacked, or suspicious accounts.
  • Bot and Automation Accounts
    Accounts showing no human interaction, fully run by software.
    Mass-created “farm” accounts.
    Accounts used to generate fake traffic.
  • Spam / Abuse Accounts
    Accounts spamming the same messages, comments, or links.
    Profiles engaging in phishing, fraud, or harmful link sharing.
    Activities that mislead or harass users.
  • Illegal Activity Accounts
    Accounts related to drugs, weapons, gambling, human trafficking, etc.
    Accounts linked to terrorist organizations.
    Accounts used for illegal sales, money laundering, or financial fraud.
  • Copyright and Trademark Infringement Accounts
    Accounts sharing copyrighted content without permission.
    Pages or channels frequently violating trademarks or copyrights.
  • Adult / NSFW Content Accounts
    Accounts sharing explicit sexual content.
    Profiles with child exploitation, pornography, or illegal adult content.
    Profiles classified as NSFW under panel policy.
  • Child Safety Violations
    Accounts sharing inappropriate content involving minors.
    Profiles engaging in any child exploitation activity.
  • Manipulation and Fraud Accounts
    Accounts used to manipulate contests, giveaways, surveys, or polls.
    Coordinated groups for fake engagement.
  • Political, Military, or Sanctioned Accounts
    Accounts belonging to individuals or organizations on international sanctions or blacklists.
    Accounts threatening national security or intelligence.
    No refunds will be issued for orders placed on these accounts, and the account may be closed.

4. Payment & Refund Policy

  • Deposited funds are non-refundable and can only be used for orders.
  • Refunds are only issued if the problem is caused by SMMGUV and no alternative service is available.
  • No refund for processed or completed orders.
  • No refund for orders with private profiles, wrong links, or incorrect information.
  • Accounts initiating chargebacks or disputes will be permanently closed, and balances will be forfeited.
  • Fraudulent or stolen credit card usage will result in account closure and legal action.

5. Refill (Compensation) Policy

Guaranteed services do not mean the quantity will never drop — only that dropped amounts will be refilled.

To be eligible for refill:

  • The profile must be public.
  • The count must have dropped below the starting number + ordered quantity.
  • No username changes after the order.
  • Manual refill may be provided for partial orders.
  • Drops within 24 hours after completion are eligible for refill.
  • Refill button becomes active 24 hours after completion.
  • If another order is placed before the refill period ends, each will be handled separately.

Example:
Starting count: 1000
Order amount: 2000
Total: 3000
If the count does not fall below 3000, no refill will be issued.

6. Privacy Policy

  • User information (email, payment data, order details) is never shared with third parties.
  • All data is securely stored and encrypted.
  • Users may not upload content that violates social media community standards (nudity, hate speech, illegal materials, etc.).

7. Disclaimer

  • SMMGUV is not responsible for account suspensions, post deletions, or algorithm changes made by social media platforms.
  • Services are designed only to increase visibility; real engagement is not guaranteed.
  • By placing an order, the user acknowledges and accepts these risks.

8. Final Provisions

By registering with SMMGUV and placing an order, all users agree to these terms.

Users who violate the rules cannot claim any rights or file complaints.

SMMGUV reserves the right to terminate accounts that do not comply with the rules without prior warning.

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