SMMGUV Terms & Conditions

1. General Provisions

Every order placed through SMMGUV constitutes automatic acceptance of the following terms of service.

SMMGUV reserves the right to change these terms without prior notice. It is the user’s responsibility to check the updated terms before placing an order.

The panel must only be used in compliance with the Terms of Service of Instagram, Facebook, Twitter (X), YouTube, and other social media platforms.

SMMGUV only provides services to increase social media visibility. No guarantees are made for real engagement or organic growth.

2. Order Rules

Duplicate Orders
It is not possible to send two identical orders to the same profile at the same time (e.g., 2 likes, 2 followers).
If a new order is placed for the same link before the first one is completed, the system will treat the starting number as the same. In this case, orders will overlap, delivery may fail, and your balance may be lost.
After placing an order, wait for it to finish before submitting another.

If an order is already running on our system or another provider’s system for the same link, any new order will begin only after the previous one has been completed.

Private Profiles
Orders placed while the profile is private may be marked as “Completed” by the system.
No services will be delivered and no refunds will be issued in such cases. Do not make your profile private before the order is completed. If you do, the order will fail and your balance may be lost.

Deleted Links
If your account or post is deleted, your order will automatically be marked as completed and no refund will be provided.

Partially Completed or Canceled Orders
If only part of an order is completed or canceled, the unused balance will be instantly refunded to your account.

Starting Count
The account must have at least 1 follower, view, like, etc. before an order is placed. Otherwise, the order will not start.

Bot Follower Services
Bot services are not guaranteed. Followers may drop quickly.
This risk is known and accepted by the user when placing an order.

Delivery Times
SMMGUV does not guarantee exact delivery times.
The times stated in service descriptions are only estimates.
Delays may occur due to social media algorithms. This is not a valid reason for refund.

Account and Information Changes
Once an order is placed, the username, link, or profile details must not be changed.
Making the account private or placing another order for the same link from a different panel may cause errors and no refund will be issued.

3. Prohibited Accounts

SMMGUV strictly does not provide services to the following account types. If detected, orders will be canceled, balances may be frozen, and the account may be banned.

• Fake / Impersonation Accounts
  Accounts impersonating individuals or organizations.
  Accounts with unverifiable ownership or copied content.
  Accounts created with fake names, photos, or information.
• Hacked / Compromised Accounts
  Accounts controlled by anyone other than the rightful owner.
  Profiles accessed without the owner’s consent.
  Stolen, hacked, or suspicious accounts.
• Bot & Automation Accounts
  Accounts showing no human interaction and run entirely by software.
  Mass-created “farm” accounts.
  Accounts used to generate fake traffic.
• Spam / Abusive Accounts
  Accounts posting repetitive messages, comments, or links.
  Accounts involved in fraud, phishing, or harmful link sharing.
  Accounts misleading or harassing other users.
• Illegal Activity Accounts
  Accounts sharing drugs, weapons, gambling, or human trafficking content.
  Accounts linked to terrorist organizations.
  Accounts engaged in illegal sales, money laundering, or fraud.
• Copyright / Intellectual Property Infringement Accounts
  Accounts sharing copyrighted material without permission.
  Pages/channels repeatedly violating trademarks or copyrights.
• Adult / NSFW Accounts
  Accounts sharing explicit sexual content.
  Accounts involving child exploitation, pornography, or illegal adult content.
  Accounts classified under NSFW categories by panel policy.
• Child Safety Violation Accounts
  Accounts sharing inappropriate content targeting minors.
  Accounts engaging in child exploitation.
• Manipulation / Fraudulent Accounts
  Accounts manipulating contests, giveaways, polls, or votes unfairly.
  Groups of accounts organized to create fake engagement.
• Political, Military, or Sanctioned Accounts
  Accounts belonging to individuals/organizations under international sanctions or official blacklists.
  Accounts created for military, intelligence, or state security threats.
  No refund will be issued for these orders, and accounts may be terminated.

4. Payment & Refund Policy

• Deposited balances are non-refundable and can only be used for orders.
• Refunds are only given if the issue is caused by SMMGUV and no alternative service can be provided.
• No refunds for orders already processed or completed.
• No refunds for private profiles, incorrect links, or invalid order details.
• Users initiating chargebacks/disputes will have their accounts permanently banned, with balance and orders deleted.
• If fraudulent or stolen credit cards are used, the account will be terminated and legal action may be taken.

5. Refill Policy

Guaranteed services do not promise that drops will never occur, but guarantee replacement of dropped amounts.

Conditions for Refill:

• The profile must remain public.
• Drops must occur below the starting count + order quantity.
• No username changes are allowed for refill eligibility.
• Partial orders are manually refilled.
• Drops within 24 hours of completion are eligible.
• The refill button becomes active 24 hours after the order completes.
• If multiple guaranteed orders are placed for the same profile before the previous guarantee expires, each order is considered separately.

Example:
Starting count: 1000
Order quantity: 2000
Total: 3000
The order will not be refilled unless it drops below 3000.

6. Privacy Policy

• User information (email, payment details, order info) is never shared with third parties.
• All data is securely stored on encrypted servers.
• Users may not upload content violating social media guidelines (nudity, hate speech, illegal material, etc.).

7. Disclaimer

• SMMGUV is not responsible for account suspensions, content deletions, or algorithm changes by social media platforms.
• Services are intended only to increase visibility; real user engagement is not guaranteed.
• By placing an order, the user accepts these risks.

8. Final Provisions

By registering with SMMGUV and placing an order, users automatically agree to these terms.

Users violating the rules cannot claim rights or file complaints.

SMMGUV reserves the right to terminate accounts without prior warning if terms are breached.